Shipping policy
What locations do you ship to?
Unfortunately we are only able to ship the US.We package and ship orders to only the 50 states for the time being but transit time will change depending on location to location.
How long does it take to arrive once shipped?
All orders are processed and shipped as soon as possible.We typically take 1-3 business days for handling and processing your orders.The typical delivery time frame is anywhere from 10-15 business days.Depending on your location you may receive items much earlier.Please allow extra time during our busy season as postal delays are out of our control.Additional factors such as distance,customs,natural disasters may cause further postal delays.Tracking information,including the carriers,are provided with every order.Every order is ensured, if your package does not arrive you are eligible for a refund or replacement. Please reach out to [email protected] for additional assistance in this matter.
Will I receive a tracking number for my package?
Tracking numbers will be sent as soon as we are able to ship your order. Sometimes additional delays may arise that are beyond our control such as postal delay.Thank you for your patience and understanding.
What do I do if my order is lost in the mail?
Each order will be sent with insured shipping & handling to prevent lost packages. If your order happens to get lost in transit, or returned to us for any reason, we have your back! The postal service is out of our control once your package leaves our warehouse. However, in cases like this, because the packages are insured, we will send you a new package with priority shipping and full tracking, if possible. Please see our refund and return policy for when these might be applicable to shipping situations.